Updated Procedures to ensure a safe visit
We are utilizing new cleaning equipment to make your visit a worry-free experience. Our sanitation procedures have been updated in accordance with CDC guidelines and our janitorial team will be implementing the use of new methods before and after the show to keep our theater clean.
Purchasing your Tickets
Buy your official tickets online via our Calendar of Events and checkout with AXS Mobile ID, which will be accessible via your phone. Downloading the AXS App gives you and our theater staff easy access to your ticket; just show us your ticket on your phone at the door and we’ll be able to scan it from there. To download the AXS App and learn more about AXS Mobile ID click here.
To minimize in-person contact please consider purchasing your tickets online before arriving. Each person attending must purchase a ticket, regardless of age. Contact the Box Office for specific requirements for infants and toddlers.
Cameras, Audio and Video Recorders
Usually, non-professional point-and-shoot cameras without flash and cell phone cameras are permitted, however, audio or video recorders are not permitted in The Fox Theater. Professional cameras, audio, or video recorders are not permitted. This policy is adjusted to accommodate the preferences of the artist. To inquire if cameras, audio, or video recorders are permitted for a particular event, please contact 661.324.1369.
Security Screening
All patrons are subject to a courteous screening upon entering The Fox Theater. Security measures may include screening via metal detector. All personal belongings (purses, bags, backpacks, etc,) are subject to inspection and prohibited items discovered during security inspections must either be returned to the owner’s vehicle or discarded. Items will not be held for later pick-up.
Prohibited Items
Items prohibited in The Fox Theater include – but are not limited to – weapons, aerosol cans (hair spray, mace, pepper spray, etc.), outside food & beverage, pocket knives, utility tools, laser light pointers, bottles, cans, large bags and coolers. Prohibited items discovered during security inspections must either be returned to the owner’s vehicle or discarded. Items will not be held for later pick-up. The Fox Theater Foundation reserves the right to expand or modify the items prohibited at any time.
Disturbances
Patrons must maintain appropriate behavior at all times. Any person using offensive language, engaging in disorderly conduct, disturbing other patrons, or violating Venue Policies may be ejected from the theater. Ejected patrons will not receive a ticket refund.
Parking
Street parking is available around the Fox Theater and the surrounding areas.
Smoking
Smoking is prohibited inside The Fox Theater. Designated smoking areas are located outside the building, 20 feet away from any entrance or window.
Serving and Consumption of Alcohol
The Fox Theater has the right to deny alcoholic beverage service to anyone. Anyone under the age of 21 who is observed consuming alcohol or appears intoxicated will be removed from the theater.
Ticket Reselling and Scalping
Any ticket resold at a value higher than listed on the ticket or sold in or around the Fox Theater is illegal and will be reported to local law enforcement.
