Frequently Asked Questions

When is your Box Office open?

The Fox Theater Box Office, located near the front of theater on 20th Street, is open Monday-Friday from 11:00am – 5:30pm with extended hours on show nights. If an event is on the weekend, the box office is open at least 2 hours prior to the event.

How do I purchase tickets for an event?

Tickets are available at our Fox Box Office Mon- Fri 11:00am – 5:30pm, by phone at 661.322.5200 or online at http://www.vallitix.com/ .

Americans With Disabilities Act Accommodations?

To purchase wheelchair accessible seating or request an assistive hearing device, call the Fox Theater Box office at 661.324.1369, or visit The Fox Theater Box Office in person during business hours. ADA accessible seating is located in Orchestra Row 30 of The Fox Theater. Assistive hearing devices are wireless and do not require special seating.

Can I buy tickets at the door on the day of the event?

Subject to availability, tickets may be purchased on the day of the event. You may purchase them in person at the box office. The Fox Theater Box Office is open 2 hours prior to each event.

Does my child need a ticket?

Yes, everyone requires a ticket regardless of age. For certain events, children under two can sit on the lap of an accompanying adult ticket holder. To inquire about this policy on specific shows, please call the theater directly at 661.324.1369.

Can anyone regardless of age attend a show at The Fox Theater?

The Fox Theater is typically an all ages theater, but some shows do specify an age requirement. Please check the website or call The Fox Theater directly at 661.324.1369. Please note that some shows may be more suitable than others for children.

What is a pre-sale? How do I participate?

Pre-sales are by invitation only via email and are usually offered by fan clubs or radio stations. The Fox Theater occasionally offers pre-sales to our mailing list members. Please subscribe to our mailing list to receive these pre-sale notices. Please look below to join our mailing list.

When can I pick up my Will Call tickets?

The Will Call window is open 2 hours prior to each show at The Fox Theater Box Office. Be sure to bring photo ID, the credit card that was used to purchase the tickets, and your Vallitix ticket confirmation as any or all of these may be required for ticket pick up.

Can I get a refund or exchange my tickets?

All tickets are sold on a no refunds, exchanges, or cancellations basis and are only usable for the day, date and time selected at the time of purchase.

How can I meet the band?

The Fox Theater does not offer backstage access, meet and greet passes. Occasionally, a radio station or fan club may offer a meet and greet, but The Fox Theater has no access to these passes.

When do the doors open for a show?

The doors typically open one hour prior to show time, although this may vary from show to show. Please refer to the calendar for the most up-to-date information.

What can I bring to the show?

For the comfort and safety of everyone, please do not bring in the following items: weapons, aerosol cans (hair spray, mace, pepper spray, etc.), outside food & beverage, pocket knives (with a blade longer than 2 inches), utility tools, laser light pointers, bottles, cans, large bags and coolers. Professional cameras or recording devices are not allowed. The Fox Theater is a non-smoking facility.

Is there an ATM available?

An ATM is located in The Fox Theater Lobby near the entrance.

Does The Fox Theater serve food?

Yes, food including popcorn, hot dogs, pretzels, candy, soda, and coffee and other items are available at The Fox Theater concession stand in the lobby. There also are a number of restaurants near The Fox Theater. Also, Beer and wine are typically available for purchase at most shows. To inquire about specific shows, you can call the theater directly at 661.324.1369.

Are there restaurants within walking distance of the Fox?

There are several restaurants near the Fox Theater in the downtown Bakersfield area.

How do I get to The Theater?

The Fox Theater is located at 2001 H Street in Bakersfield, California. Click here for a map.

Where can I park near The Fox Theater?

In addition to street parking all around The Fox, there also are several outdoor parking lots nearby including one directly behind the theater on G Street. Valet parking is available on selected dates.

Is there Handicap parking available near The Fox Theater?

Yes. Handicap parking is located on the South side of The Fox Theater on 20th Street. If there are no spaces available on 20th, patrons can unload passengers in front of The Fox Theater on the terrazzo or find additional Handicap parking spaces near the theater.

Where are the Restrooms located in The Fox Theater?

Restrooms are located in the upper lobby of The Fox Theater. An ADA accessible restroom is available in the lower lobby.

Are there any hotels near The Fox Theater?

There are several hotels located near the theater.

Where is lost and found?

While at a performance, please ask any lobby staff member or the Front of House Manager for assistance. If you realize you lost an item after leaving the theater, please call 661.324.1369 Monday through Friday from 11:00am to 5:30pm for assistance.